CHARLOTTE, NC –
FLXON Inc. announces the establishment of a new Customer Priority Service at its operational headquarters in Charlotte, NC. This new service is staffed by a knowledgeable team of bilingual specialists able to process inquiries related to products and services offered by the company.
In addition, customers now have direct access via two new Priority Service email “Hot Lines” assuring acknowledgement within minutes. Customers can place new orders, track existing orders, get answers to technical questions and schedule plant visits. The CPS – Customer Priority Service Hot Lines are monitored 7 days a week, assuring prompt response to urgent matters as they arise, regardless of when.
According to company President Paul Sharkey, “We have more than doubled the number of customer satisfaction team specialists and added these two hot lines in response to a rapid increase in the number of new customers gained this year – most notably in Mexico”.
For more information about this new service, please contact Mike Waddell at mwaddell@flxon.com or call 704.844.2434 x 107.
ABOUT FLXON INC.
FLXON Inc., founded in 1995 and headquartered in Charlotte, N.C., is an international industry leader serving the flexographic and rotogravure printing industries in USA, Canada, and Latin America. The company offers and distributes an array of products and services with an emphasis on print efficiency through advanced technology, focused concentration on quality and sustainability, and being a trusted advisor to the flexographic and rotogravure printing industries.
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